359 Reviews Found
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Hill Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Confirmed Service Customer
Oil change but told them I didn?t like my Ron on flat tires that I already had to replace 3 and I only have 26000 miles on them. They rotated them @nd cleaned out the corrosion between the wheel and the rim. They made me feel safe to be driving on them.
Carole S.
WAYNE
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Hill Cadillac team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Confirmed Service Customer
Service staff is always very knowledgeable, helpful, and accommodating.
Heather L.
MEDIA
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Hill Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Confirmed Service Customer
Excellent service, went above and beyond. Good experience.
James K.
UPPER DARBY
Business Response
James, we sincerely appreciate your feedback. Each employee is a valued member of the Hill Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
IT was great. And thank you for picking up the car.
Elsie Y.
GLADWYNE
Business Response
Elsie - thank you for sharing this great feedback about your experience with us. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Sales Customer
All aspects of their business just flow easily
Harry L.
DREXEL HILL
Business Response
Harry, we sincerely appreciate your feedback. Each employee is a valued member of the Hill Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
Things were quite smooth during the sales process especially since I used the COSTCO pricing. Everyone at Hill was nice to work with especially our salesman Dennis.
Joseph M.
BERWYN
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Hill Cadillac team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Confirmed Sales Customer
Our salesman Mike Torrence is an absolute pleasure to work with. He is very professional and takes his time showing every feature in the car.
Claire D.
BROOMALL
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Hill Cadillac service team would like to thank you for coming in and we hope to see you again in the near future.
Was this review helpful?
Business Response
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Hill Cadillac team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Was this review helpful?
Business Response
Harry, we sincerely appreciate your feedback. Each employee is a valued member of the Hill Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Sales Customer
It was excellent. Everyone was very nice and knowledgeable. Kayla Goodyear was the best!!
Scott Z.
WYNNEWOOD
Business Response
Scott - thank you for sharing this great feedback about your experience with us. Reviews like yours let us know that we're achieving our goal and we're glad to hear that you were pleased with your visit. Thanks again!
Was this review helpful?
Confirmed Service Customer
Everyone at Hill are courteous, helpful and knowledgeable about their cars. I would not think of going anywhere else for my next car or for service. Truly exceptional!
Philip J.
MORTON
Business Response
iThe whole Hill Cadillac team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
Was this review helpful?
Confirmed Service Customer
First class as usual . All services were done in a timely manner
Curt S.
CHESTERBROOK
Business Response
Curt, we sincerely appreciate your feedback. Each employee is a valued member of the Hill Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
It was great hopefully that service will continue
Steven A.
GLENOLDEN
Business Response
Steven, we sincerely appreciate your feedback. Each employee is a valued member of the Hill Cadillac team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Was this review helpful?
Confirmed Service Customer
Craig is outstanding in his customer service by picking up our car at our house, leaving his personal vehicle for us to use, and bringing our car back after the service. I also greatly appreciate the calls I receive from the service dept. detailing what needs to be done to my car, with estimated cost and then notifying me when the work is complete. Getting the car returned personally to my drive way, washed and cleaned interior is a big plus in my opinion. I highly recommend Hill Cadillac.
John C.
MORTON
Business Response
Thank you for taking the time to share your feedback, John. I'm happy to hear that our service team took great care of you during your visit. We look forward to seeing you again soon. Thanks!
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Everyone very friendly and professional , making sure everyone has a pleasant experience waiting for service
Philomena H.
BROOMALL
Business Response
Our staff is thrilled with your positive feedback! Thank you for sharing and we hope to see you again soon.
Was this review helpful?
Confirmed Service Customer
I thought the labor price to replace rear door handle was outrageous.When Joe called me to tell me the handle needed to be replaced I was told it was 117.00 for the part. I never thought it would be 160.00 to install it.I would not had the handle replaced if I knew that.It didn't bother me that much.
Paul M.
WOODLYN
Business Response
Paul, thank you for your feedback. We value our customers and their loyalty is very important to us. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail.
Was this review helpful?
Confirmed Service Customer
The car wash included with the service was outstanding for such aservice.
Mary T.
WALLINGFORD
Was this review helpful?
Confirmed Service Customer
I called at 7:30 am to ask for an appointment to repair a flat and replace my spare. They told me to just come in. I had a busy morning planned and couldn?t get there until after 9. They took me right away, offered me coffee, gave me options for my tire, and I was home with a new tire by 11:30.
Elizabeth B.
ST DAVIDS