181 Reviews Found
Confirmed Service Customer
People are friendly and always willing to help
Domenic P.
BRYN MAWR
Business Response
Hi, thank you for your praise and kind comments about our team. We hope to be of service to you again in the future.
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Confirmed Service Customer
Great service. Friendly and competent staff. Couldn’t be better.
Norman G.
WYNNEWOOD
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hill Cadillac. We hope to see you soon.
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Confirmed Service Customer
Called in for an oil change service and got an appointment the next day. Eric the service advisor is fast and very knowledgeable. I’ll be back in the future for sure!
Elaine A.
JIM THROPE
Business Response
We are glad everything was completed quickly and to your satisfaction. Thank you again for choosing Hill Cadillac and we hope to see you again.
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Business Response
Hi, thank you for your praise and kind comments about our team. We are looking forward to your next visit with us.
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Business Response
Hi, we appreciate your feedback and we apologize for not providing you with a loaner car. We will work on improving our dealership and we hope you will use us again. Take care.
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Business Response
Hello, we are glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Hill Cadillac and we hope to see you again.
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Business Response
We are glad you had such a wonderful experience with us. If you have any further questions, please give us a call. We are always happy to help.
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Confirmed Sales Customer
It was a great experience everyone was friendly and helpful thank you very much
Carol A.
ARDMORE
Business Response
Thank you for highlighting some of our staff who helped make this such a great experience. Have a fantastic day!
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Confirmed Service Customer
The service department staff was very courteous. They took my car in right away. They have a comfortable waiting area. I was offered coffee or water while waiting. When the service was completed, I was told what other conditions were revealed by the free multi point inspection. Overall I was completely satisfied.
Robert R.
WILMINGTON
Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
I was called regarding a maintenance service, got in that day and was out in 30 minutes! Great time management.
Richard S.
NEWTOWN SQUARE,
Business Response
We appreciate your positive review about your recent experience with us. We hope to see you soon!
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Confirmed Service Customer
I’ve been bringing my cars into Hill for servicing for 15 years. Never one bad experience. Professional all the way. Keeps me driving Cadillac’s.
William M.
MEDIA
Business Response
Wow, we are glad you had such a wonderful experience with us! Thank you again for choosing Hill Cadillac and we hope to see you again.
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Confirmed Service Customer
In and out on promised timing. Able to look up my car and know what needed to be done.
James P.
MEDIA
Business Response
Our team strives to deliver an excellent experience we and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
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Business Response
Hello, we are happy to hear you had such a positive experience with our team. Please let us know if there is anything else we can do for you; we are more than happy to help.
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Business Response
Hi, we are so happy to read such a great review about Hill Cadillac! We look forward to your next visit.
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Confirmed Service Customer
First visit to Hill for repair work. My 2009 CTS-v with 14,000 miles on the odometer reported a fuel pump wire shorted to ground. Questionable whether a new fuel pump assembly is needed, but regardless, I can get a new OEM fuel pump for this specific car for $650 online. Replacement is rated at 6 hours. Hill wanted $2900 for this repair. I think fair price is $2000 if a new fuel pump is really needed and $1400 if the wiring can be corrected without replacing the entire almost new fuel pump assembly When I declined the work, you charged me 1 hour of labor, $145, to identify the error code and write up the estimate. I got the same error code almost instantly using my Blue Driver. Not a good way to win over a new garage customer.
John H.
WYNNEWOOD
Business Response
Hi, we regret to hear that you had this experience with us. We would like to discuss this further to ensure it does not happen again. Please feel free to contact our service department at 610-356-4900. Thank you and have a nice weekend.
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Confirmed Sales Customer
My salesman Dennis was very knowledgeable and made the buying experience of Cadillac very easy. No pressure, no hype. Also the GM was very helpful. He has been trying to sell me a Cadillac for ten years and he finally succeeded. Great people at Hill Cadillac!
Thomas G.
NEWTOWN SQUARE
Business Response
Thank you. We always want to hear back from our clients and we are glad you had such a positive experience with us. We sincerely value your business and we look forward to your next visit.
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Business Response
We are glad to hear we delivered such a great experience. If there is anything further we can do for you, we are happy to help.
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Confirmed Service Customer
Friendly greeting as I walk in, timely attention to my car, and an atmosphere of competence.
Joan B.
DEVON
Business Response
We work hard to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.
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Confirmed Service Customer
Always completely satisfied with the service I receive at Hill Cadillac.
Joseph R.
HAVERTOWN
Business Response
We always want to hear back from our clients and we are glad you had such a positive experience with us. We hope to see you soon.